An all-in-one tool, integrating feedback through surveys, social media, and other digital tools.
Integrate all channels and touchpoint to gather customer feedback and sentiments
Organize and analyze feedback against customer profiles and segments for a deeper understanding of your customers' needs and preferences.
Utilize AI and ML to gain deeper insights and a thorough understanding of customer feedback
Use data-driven insights to enhance products, services, and customer interactions
Monitor the effectiveness of your actions with real-time feedback, ensuring continuous improvement.
Connect exceptional customer experiences to measurable revenue growth
Timely actions boost customer satisfaction, leading to repeat business and higher retention.
With 75+ touchpoint integrations, Geckolyst is an all-in-one solution for all your CX needs.
Mitigate Risks and Ensure Compliance with Streamlined Monitoring Tools.
Protect and Enhance Your Brand's Image with Proactive Reputation Insights.
Stay Ahead of the Competition with Real-Time Market and Competitor Insights.
Accelerate Innovation with Data-Driven Insights into Customer Needs and Market Trends.
Boost Sales Performance with Strategic Insights and Enhanced Customer Understanding
Foster Breakthrough Innovations with Advanced Research Tools and Data Analytics.
Guarantee Superior Quality with Comprehensive Analytics and Continuous Monitoring
Track and Achieve Role-based Key Performance Indicators with Precision Analytics
Enhance Customer Satisfaction with Efficient and Effective Support Solutions
Workflows that never pause.
We have been utilising the Geckolyst NPS customer feedback software for over three years, and it has fundamentally transformed our approach to gathering and leveraging customer feedback. The software’s user-friendly interface allows our team to effortlessly navigate and generate detailed reports with minimal effort. Enhanced visibility of customer feedback action items has significantly improved our ability to swiftly identify and address critical areas for enhancement.
Geckolyst's team is incredibly proactive, always ready to address any issues promptly. They understood our specific needs and delivered tailored solutions that have enhanced our customer service standards. The level of customization and personal approach from Geckolyst has been exceptional.
Geckolyst's advanced analytics have transformed our employee feedback management, providing us with invaluable insights and significantly improving our delivery standards.
Utilizing Geckolyst’s customer analytics has significantly boosted our operational efficiency and sales performance.
You are in a good company. We partnered with 200+ organisations in building better customer experience.
Schedule a call with our experts to see how Geckolyst can transform your business by delivering actionable insights from feedback. Connect with us today!
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